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Δημήτριος Μπελιάς

Κτίριο: Διοίκησης Επιχειρήσεων

Γραφείο:

Email: dbelias@uth.gr

Τηλέφωνο: 2410-684636

https://scholar.google.gr/citations?user=6R1NIbIAAAAJ&hl=el

https://www.scopus.com/authid/detail.uri?authorId=57216141338

https://www.researchgate.net/profile/Dimitrios-Belias

https://publons.com/researcher/1285308/dimitrios-belias/

Γνωστικό αντικείμενο
Οργάνωση και Διοίκηση Υπηρεσιών στην Τουριστική Αγορά

Ερευνητική Εξειδίκευση
Οργανωσιακή Συμπεριφορά, Οργάνωση και Διοίκηση Υπηρεσιών, Ποιότητα Υπηρεσιών, Τουριστικό Μάνατζμεντ και Μάνατζμεντ Φιλοξενίας

Περίληψη Βιογραφικού Σημειώματος

Ο Δημήτρης Μπελιάς είναιΕπίκουρος Καθηγητής στο τμήμα Διοίκησης Επιχειρήσεων, στη Σχολή Διοίκησης και Οικονομίας του Πανεπιστημίου Θεσσαλίας, με γνωστικό αντικείμενο «Οργάνωση και Διοίκηση Υπηρεσιών στην Τουριστική Αγορά». Τα ερευνητικά του ενδιαφέροντα εστιάζονται στους τομείς : Μάνατζμεντ, Διοίκησης Ανθρωπίνων Πόρων, Οργανωσιακής Συμπεριφοράς, Διοίκησης Τουριστικών Επιχειρήσεων, Εκπαιδευτικής Διοίκησης και Ποιότητας Υπηρεσιών. Έχει δημοσιεύσει 1 βιβλίο, 52 κεφάλαια σε βιβλία σχετικά με την Διοίκηση Υπηρεσιών, την Οργανωσιακή Συμπεριφορά και του Τουριστικού Μάνατζμεντ, 70 άρθρα σε εθνικά και διεθνή περιοδικά με σύστημα κριτών, ενώ έχει περισσότερες από 70 ανακοινώσεις σε συνέδρια στην Ελλάδα και το εξωτερικό. Το έργο του έχει διεθνή αναγνώριση καθώς έχει περισσότερες από 1.700 αναφορές, i 10 index 28 (PorP). Είναι μέλος ελληνικών και διεθνών επιστημονικών ενώσεων και κριτής ελληνικών και διεθνών επιστημονικών περιοδικών.

Επιλεγμένες Δημοσιεύσεις :

1. Belias, D., Vasiliadis, L., Rossidis, I. (2021): The Intention and Expectations of Modern Robotic Technologies in the Hotel Industry, Journal of Quality Assurance in Hospitality & Tourism, https://doi.org/10.1080/1528008X.2021.1995566

2.Belias, D., Rossidis, I., Papademetriou, C., Mantas C. (2021). Job Satisfaction as affected by Types of Leadership: A Case Study of Greek Tourism Sector. Journal of Quality Assurance in Hospitality & Tourism. Volume 22 – Issue 2. https://doi.org/10.1080/1528008X.2020.1867695

3. Belias, D., Rossidis, I., Papademetriou, C., Lamprinoudis N. (2021). The Greek Tourism Sector: An analysis of Job Satisfaction, Role Conflict and Autonomy of Greek Εmployees. Journal of Human Resources in Hospitality & Tourism. Volume 21 #2 https://doi.org/10.1080/15332845.2021.1959825

4.Belias, D., Papademetriou, C., Rossidis, I., Vasiliadis L. (2020). Strategic Management in the Hotel Industry: Proposed Strategic Practices to Recover from COVID- 19 Global Crisis. Academic Journal of Interdisciplinary Studies. Vol 9, No 6, November 2020. Page No 130 – 138 https://doi.org/10.36941/ajis-2020-0117

5. Rossidis, I., Belias, D. (2021). Evolution of E-Governance in the era of the pandemic. May the crisis become an opportunity?The cases of Cyprus and Greece. The Cyprus Review. (Article in Press)

6. Belias D., Vasiliadis L. (2021) Pilot Study for Two Questionnaires Assessing Intentions of Use and Quality of Service of Robots in the Hotel Industry. In: Katsoni V., van Zyl C. (eds) Culture and Tourism in a Smart, Globalized, and Sustainable World. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-030-72469-6_36

7. Belias D.,Rossidis I. (2021). “Corporate Leadership and Corporate Culture in start-up companies”. Chapter in: Corporate Leadership and Its Role in Shaping Organizational Culture and Performance. IGI Global, 2021. doi: 10.4018/978-1-5225-8266-3.ch003

8. Koutiva M., Belias D., Flabouras I., Koustelios A. (2020). The Effects of Workplace Well-being on Individual‟s Knowledge Creation Outcomes. A Study Research among Hotel Employees. International Conference on Strategic Innovative Marketing and Tourism. Kavoura A. (Eds.),. Springer Proceedings in Business and Economics. pp 1063-1072 https://doi.org/10.1007/978-3-030-36126-6_118

9. Belias D., Vasiliadis L., Mantas C. (2020) The Human Resource Training and Development of Employees Working on Luxurious Hotels in Greece. In: Katsoni V., Spyriadis T. (eds) Cultural and Tourism Innovation in the Digital Era. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-030-36342-0_49

10. Belias D., (2020). Research Methods on the Contribution of Robots in the Service Quality of Hotels. International Conference on Strategic Innovative Marketing and Tourism. Kavoura A. (Eds.),. Springer Proceedings in Business and Economics. pp 939-946 https://doi.org/10.1007/978-3-030-36126-6_104

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Belias D., Koustelios A. (2014). The Impact of Leadership and Change Management Strategy on Organizational Culture. European Scientific Journal, in March 2014 edition (ESJ). Vol. 10 , Issue . 7, Page No 451 – 470

In this paper, we present the impact of leadership and change management strategy on organizational culture. At first, we present the notion of culture. There are many attempts to describe "organizational culture", many of which are presented in this paper. After an assessment of organizational culture, the role of leader is pinpointed. We favor the view that strategic leadership needs to be transformational if it is to serve the organization. Afterwards, the notion of change is focused on. Changing a culture is a large-scale undertaking and all of the organizational tools for changing minds will need to be put in play. To change or to manage corporate culture one has to be able to define and therefore pinpoint exactly what it is one is trying to change. The evidence in this study suggests that leadership is associated with organizational culture, primarily through the processes of articulating a vision and to a lesser extent through the setting of expectations. The nature of this paper is explorative and theoretical, aiming at providing a bibliographical tool for further research. Thus, aim of this paper is a critical bibliographical review of important terms in the field, as well as showing the interdependencies of these terms. Finally, with that paper, we offer managers and researchers a model on emphasizing the importance of Management Strategy. Introduction In our current environment of global communication, rapid change and instant access to information can be important to an organization's survival. The topics of leadership and organizational culture have always attracted interest from academics and practitioners. Much of the interest is based on claims that both leadership and culture are linked to organizational

Belias D. (2014). ORGANIZATIONAL CULTURE AND JOB SATISFACTION, IN BANKING SECTOR – A REVIEW. International Journal of Human Resources Management. Vol.3 , Issue 2 . Page No 1- 20

The banking system, which has gone through more than three decades of continuous growth, due to the general economic crisis today is at a critical turning point. In Greece, as in almost all countries of Europe, there is a mixed operation of banks. The downside of the difficult condition they face is that there are problems on competition in the banking industry as finally gathered large market shares in a small number of groups. The development of human resources and the strategies of organizational culture is undoubtedly a process that contributes to the growth and development of people working in the bank. It is most often the context under which employees develop their skills, experience and knowledge. The development of organizational culture is a central feature of strategic management of human resources. The process of learning and development of banking organization has an essential role in achieving the outcome of organizational strategies.

Belias, D., Varsanis, K. (2014). ORGANIZATIONAL CULTURE AND JOB BURNOUT - A REVIEW. International Journal of Research in Business Management. Vol.2 , Issue .1 Page No 43-62

Today, in the era of global economic recession due to the recent crisis, the main roots of work stress are feelings of insecurity and threat on behalf of employee. This is because these factors can very easily lead to a point of fear and panic. But especially these days, stress at work cannot be analyzed separately and independently of other factors. Most employees experiencing bitterness and frustration and scientists believe that there is a strong evidence of increased pressure that may lead to burnout syndrome. The syndrome does not appear suddenly as an acute disorder or stroke. Instead, it is a problem which occurs over time, if the conditions entailing persist and torment the person. Every job position involves certain forms of behavior that is expected to be "exhibited" by the person who works in a certain sector. Things are not quite as simple as they seem at first, because specified forms of behavior are not always clear and unambiguous and are often contradictory. The "exercise" of a role within an organization can be linked to stress when requirements and expectations of the individual are in conflict to the requirements and expectations of the organization. But strategies of organizational culture may help to overcome such situations and may help employees to reduce the level of stress in their job.

Belias D., Koustelios A. (2014). JOB SATISFACTION AND JOB BURNOUT AMONG GREEK BANK EMPLOYEES. International Journal of Management .Volume 5– Issue 1. Page No 33-45

The present investigation aims to study the feelings of job satisfaction and job burnout experienced by bank employees in Greece in correlation. The method which was preferred in the frame of the study was the quantitative research method. The tool which was used for the measurement of job satisfaction was the Employee Satisfaction Inventory, ESI, created by Koustelios, 1991. It included 24 questions, which measure six dimensions of job satisfaction: 1. Working conditions (5 questions), 2. Earnings (4 questions), 3. Promotions (3 questions), 4. Nature of work (4 questions), 5. Immediate superior (4 questions) and 6. The institution as a whole (4 questions) (total Chronbach’s = 0.75). The responses were given in a five-level Likert scale: 1 = I strongly disagree, 5 = I strongly agree. The tool which was used for the measurement of job burnout was the Maslach Burnout Inventory, MBI, created by Maslach and Jackson, 1986. The inventory included 22 questions measuring the three variables of job burnout: 1. Emotional Exhaustion (9 questions), 2. Depersonalization (5 questions), 3. Lack of personal accomplishment (8 questions) (total Chronbach’s = 0.70). The answers were given in a seven-level Likert scale: 0 = Never, 1 = A few times per year or less, 2 = Once per month or less, 3 = A few times per month, 4 = Once a week, 5 = A few times per week, 6 = Every day. High level of burnout occurs when we have high values on the scales of emotional exhaustion and depersonalization and low values in the range of personal accomplishment. Low job burnout occurs when we have low values on the scales of emotional exhaustion and depersonalization and high values in the range of personal accomplishment. The sample of the present study consisted of 230 employees of Greek banks and credit institutions. The results of the study showed that the feelings of job satisfaction and job burnout experienced by Greek bank employees occur in quite high levels. Furthermore, there is quite a strong negative correlation between the two variables. However, further investigation should be carried out in the Greek population, so that the phenomena of job satisfaction and job burnout are well studied and promoted.

Belias D., Koustelios A. (2014). ORGANIZATIONAL CULTURE AND JOB SATISFACTION - A REVIEW. International Review of Management and Marketing (IRMB).Volume 4 – Issue 2 . Page No 132 – 149

The purpose of the present study is to provide a critical review of the relation between organizational culture and the levels of job satisfaction experienced by employees. Organizational culture refers to a series of attitudes and behaviors adopted by employees of a certain organization, which affect its function and total well-being. Job satisfaction refers to the employees' perceptions of their working environment, relations among colleagues, earnings and promotion opportunities. The review shows that contemporary job-related phenomena like job satisfaction are related to their perceptions of their working environment, relations with colleagues, institution aims and strategies and success criteria. In addition, the employees' preference of organizational culture is likely to be affected by demographic characteristics, especially gender. It can be supported, therefore, that measuring and analyzing an institution's organizational culture in combination with its employees' demographic and individual characteristics may lead to valuable conclusions, so that job satisfaction is promoted.

Belias D., Koustelios A. (2014). THE INFLUENCE OF DEMOGRAPHIC CHARACTERISTICS OF GREEK BANK EMPLOYEES ON THEIR PERCEPTIONS OF ORGANIZATIONAL CULTURE. International Journal of Human Resource Studies. Volume 4 – Issue 1 . Page No 81 – 100

The purpose of the present study was to reveal how demographic characteristics influence the perceptions of bank employees of organizational culture. The sample of the study consisted of 240 employees from Greek banking institutions, from different occupational positions. 60% of the employees were 31-40 years old followed by the categories 41-50 years old (20%), up to 30 years old (10%) and 51-60 years old (10%). Most of the employees (63.8%) had been working as bank employees for 6-15 years and the majority of them (63.8%) had been working in the same bank for 6-15 years. The majority of the employees (59.6%) were simple clerks, 29.2% were supervisors and 11.3% were Managers or Assistant Managers. The assessment of organizational culture was performed with the Organizational Culture Assessment Instrument (OCAI) developed by Cameron and Quinn (2006). Results indicate that there is a significant difference in the perceptions of the subjects between the dominant current and the dominant preferred type of organizational culture. In addition, a statistically significant difference (p<0.01) was found between Managers and clerks on the one hand and Supervisors on the other hand in terms of both the dominant current and the dominant preferred type of organizational culture. Finally, employees' perceptions of the dominant current and the dominant preferred type of organizational culture were found to be affected by other demographical characteristics, likeijhrs 82 age, total years of working in the same bank and total years of working in any bank. Future studies can extend the present work by examining additional parameters that affect employees' perceptions of organizational culture.

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