Small and Medium-sized Enterprises Management

Course outline


General Information:


School: Economics & Social Sciences

Department: Business Administration

Level of Studies: Undergraduate

Course code: 504

Semester: E

Course title: Small and Medium-sized Enterprises Management


Weekly teaching hours: 4

Type of course: elective

Prerequisite courses: No

Language of instruction and exams: Greek

The course is offered to Erasmus students: Yes

Course URL: —


Learning outcomes:


In this course, the organization and management of businesses is established as a separate science that combines, synthesizes, completes and develops multiple interdisciplinary findings and methods into a single coherent whole.


A first acquaintance is made with the basic principles of systems theory and cybernetics, which constitute the systemic approach to the management process. The process of criteria and scientific decision-making methods is analyzed and an acquaintance with the classical probabilistic approach to decision-making is attempted through the construction, analysis and use of decision trees and the application of utility theory.


Finally, an analysis is made of the basic categories of single functions of administration - organization and the elements that make them up: planning, design, organization, direction, leadership, motivation, communications, staffing, control.


The purpose of the course is to present the multifaceted concept of organization management. The basic functions that a manager is required to perform are analyzed in light of the dynamic nature of organizations and their environment.


Upon the successful completion of the course, students will be able to:

-     understand the reasons why the study of management is important and what factors shape it

-     explain managerial decision making theories

-     understand the importance of strategic planning

-     delve into the organizational structure and culture of an organization

-     describe the main stages of human resource management and those that affect it

-     define organizational change and its management methods

-     explain the nature and importance of the audit process.


At the end of this course students will be able to develop the following skills:


1.       Search, analysis and synthesis of theoretical concepts of business and information management, with the use of the necessary technologies as well as how they can be applied in practice, under various and constantly changing conditions.

2.       Critical treatment of administrative issues presented through contemporary case studies.


General Skills:

-     Search, analysis and synthesis of data and information, using the necessary technologies

-     Adaptation to new situations

-     Decision making

-     Autonomous work

-     Teamwork

-     Work in an international environment

-     Work in an interdisciplinary environment

-     Generating new research ideas

-     Project planning and management

-     Respect for diversity and multiculturalism

-     Respect for the natural environment

-     Demonstration of social, professional and ethical responsibility and sensitivity to gender issues

-     Development of criticism and self-criticism

-     Promotion of free, creative and inductive thinking

-     Other skills


Moreover, the course aims to develop the following general skills:


-     Critical ability and self-criticism

-     Ability to cooperate

-     Interpersonal skills

-     Search data using the necessary technologies


Course Content:

•    Modern Businesses & Organizations

•    Management as a science

•    The business environment (internal and external environment analysis)

•    Ethics and responsibility: Ethics in the workplace and Social responsibility

•    Basic functions of a business: Production, Marketing, Sales, Financial Operation

•    Human resource Management

•    Functions of management: The function of planning. Planning process and strategic planning

•    Information and Decision Making Problem solving & management decisions

•    The function of the organization: principles of organization, organizational structure and segmentation of the business

•    Leadership & development of leadership skills

•    Theories of Motivation

•    Communication and cooperation

•    The activity of auditing: process and methods of auditing

•    Special topics of business management (Total Quality Management, Entrepreneurship, New technologies in modern business management)


Teaching & Learning Methods - Evaluation

-     Method of delivery: face-to-face

-     Use of information and communication technologies: Use of information and communication technologies in teaching, laboratory education, communication with students. Electronic communication with students, learning-process support through the “e-class” online platform.



Activities & Semester Workload

Lectures: 39 hours

Study of references: 65 hours

Submission of assignments: 20 hours

Exam preparation: 26 hours

Total: 150 hours



Evaluation of students:

The evaluation will be carried out by taking into account the final grade in the exams, and the grade of the written work.


Recommended bibliography:



Πετρίδου, Ε., Διοίκηση – Management, Εκδόσεις Σοφία, 2011.


Mullins, L., Μάνατζμεντ και Οργανωσιακή Συμπεριφορά., Εκδόσεις Utopia 2014.


Robbins, S.P., Decenzo, D.A. &Coulter, M., Διοίκηση Επιχειρήσεων, Εκδόσεις Κριτική 2017.


Schermerhorn, R.J.., BachrachG. Daniel (2018). Εισαγωγή στο Μάνατζμεντ, 2η έκδ.. Αθήνα: Εκδόσεις BROKENHILL PUBLISHERS LTD.


Κinicki, W. (2017). Διοίκηση Επιχειρήσεων. Μια πρακτική Εισαγωγή (6η έκδοση). Αθήνα: Εκδόσεις Επίκεντρο.


Batemanm, S.T. and Snell, A.S., (2017). Διοίκηση Επιχειρήσεων (11η έκδοση). Θεσσαλονίκη: Εκδόσεις Τζιόλα.


Τζωρτζάκης, Κ. και Τζωρτζάκη Α., 2007. Οργάνωση και Διοίκηση. Το μάνατζμεντ της νέας εποχής. Αθήνα:Εκδόσεις Rosili.


Σαρμανιώτης, Χ. (2012). Μάνατζμεντ: Μια ολοκληρωμένη προσέγγιση. Θεσσαλονίκη: Εκδόσεις ΖΥΓΟΣ.


Σαλαβού, Ε. Και Κυριακίδου, Ο. (2011). Μάνατζμεντ – Εταιρικές Λειτουργίες. Αθήνα: Εκδόσεις Rosili.



Journal of Management Studies

European Management Journal

Journal of Business Ethics

Journal of Management

Harvard Business Review